I love Surface RT, the way it looks and works. I’m even ok with the lack of *mkv codec support (although, that’s a NO for me, until there’s an app).
However, reading the latest articles on how MS “nailed” shipping Surface Pre-Orders again makes me tip my hat to Apple, because of it’s polished supply / retail lines.
Latest “Where is my Microsoft Surface? Here’s what we know” article sheds some light on the shipping issues inside the software giants. Although zdnet really sucks in 70% of it’s “analytics”, this is a good example of trying to understand what went wrong.