Boosting Efficiency with WIP Aging Insights and Tools

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When examining real workflow data, there's a common pattern: clusters of tasks that have aged significantly, some clearly stagnating beyond recognition acceptable timeframes. These cases point to one of the most important yet very often overlooked metrics in flow management: WIP Aging. WIP (Work In Progress) Aging measures the elapsed time that a work item has … Continue reading Boosting Efficiency with WIP Aging Insights and Tools

3 key data slices to understand your team’s Predictability through Throughput (pun intended).

Today we'll talk about Throughput metric. Why is it so important, how to read it's patterns and what to be cautious about. Premise Imagine walking into a bar on a Friday evening, exhausted, and ordering a beer flight. The bartender thinks: “Over the past hour we completed 12 orders; there are 4 in progress; this … Continue reading 3 key data slices to understand your team’s Predictability through Throughput (pun intended).

5 Reasons Why Your Story Points Aren’t Working (And What to Do About It)

Over seven years of running Story Points workshops, I've seen the same pattern: teams learn the technique, apply it for a few sprints, then gradually drift back to old habits. At my current scale — 47 teams, around 400 people in IT — 60% use Story Points, 40% don't. What's interesting: those 60% who do … Continue reading 5 Reasons Why Your Story Points Aren’t Working (And What to Do About It)

Product Operations: simple steps to build transparent Feature Pipeline to dramatically lower Lead Time

(Experience from an AI-Based Fintech KYC SaaS Startup Focused on LATAM and Africa) Your regular challenge: When Sales, Marketing and IT Speak Different Languages Our SaaS startup served emerging fast-paced fintech markets (it still is). Speed + compliance were existential. Since most startups live on venture capital with limited runway, every delay in shipping value to the market … Continue reading Product Operations: simple steps to build transparent Feature Pipeline to dramatically lower Lead Time