3 key data slices to understand your team’s Predictability through Throughput (pun intended).

Today we'll talk about Throughput metric. Why is it so important, how to read it's patterns and what to be cautious about. Premise Imagine walking into a bar on a Friday evening, exhausted, and ordering a beer flight. The bartender thinks: “Over the past hour we completed 12 orders; there are 4 in progress; this … Continue reading 3 key data slices to understand your team’s Predictability through Throughput (pun intended).

Product Operations: simple steps to build transparent Feature Pipeline to dramatically lower Lead Time

(Experience from an AI-Based Fintech KYC SaaS Startup Focused on LATAM and Africa) Your regular challenge: When Sales, Marketing and IT Speak Different Languages Our SaaS startup served emerging fast-paced fintech markets (it still is). Speed + compliance were existential. Since most startups live on venture capital with limited runway, every delay in shipping value to the market … Continue reading Product Operations: simple steps to build transparent Feature Pipeline to dramatically lower Lead Time

Stop being a “Feature Factory”, you can’t afford it! Shift to Product-Led SaaS with an easy-to-use Feature ROI check

The startup scene in 2022 and 2023 has been tough. This "Startup Winter" has seen less funding, many layoffs, and startups closing down. The hopeful times of 2020 and 2021, driven by big investments, feel far away now. Add to this the global events and banking decisions, and we're in a tricky spot. I've helped … Continue reading Stop being a “Feature Factory”, you can’t afford it! Shift to Product-Led SaaS with an easy-to-use Feature ROI check

5 essential NOC Metrics to reach high uptime and detect potential outages

My latest tenure of 2.5 years is closely related to Designing and Adopting Incident Management Framework (as part of Program Management org). This activity was driven with two primary objectives in mind: Reach an uptime of 99.99% , and Ensure engineering knows about any outage first. Establishing the Network Operations Center (NOC) Team is a strategic move to shape a robust system and take charge of Incident Management. I'll talk details about Metrics and KPIs, such as First Time to Respond, Time to Acknowledge, Time to Assemble, Proactive Engineering Detection Rate, Number of Critical False Positives that helped boost the uptime to almost four-nines.

Trust Stories – Growing trust in distributed teams (RU)

Last week me and Alex Pikulev of Agilix recorded Trust Stories podcast episode, on Growing Team Trust in Distributed Teams. Courtesy of In Teams we Trust website https://www.youtube.com/watch?v=Pq82aFap1rc Main bullets are: - Growing trust in distrubited teams is hard, but nevertheless as important as in co-located team. - Team itself creates an atmosphere of trust in itself. … Continue reading Trust Stories – Growing trust in distributed teams (RU)

Conducting Remote and Distributed Retrospectives with Trello

and why Trello? Lately I've started using Trello as an ultimate tool for the Retros and Demos. So this post will cover the path to using trello as opposed to other solutions. yet another pencil illustration Tools I've been using multiple tools, such as Realtimeboard (now Miro) as an interactive flipchart to collaborate with the … Continue reading Conducting Remote and Distributed Retrospectives with Trello

Telegram -> Stride Migration Experience

Recently I hosted Minsk Atlassian User Group, where I shared our experience on migrating to Stride and gave the analogy between Stride, and Russian word 'Stradai' (-> eng.: 'Suffer'). I'll explain the analogy later. Hence the 'Napalm Death' song 'Suffer' joke on the first slide 🙂

Given that a lot of people use Telegram as a corporate messenger, and given all of the telegram-blocking happening in Russia currently, it's pretty relevant to write about alternatives. We at SkuVault migrated due to the need of user control, but migration experience is relevant to many other teams.